Real Research,
Made In Haus.
A decade of work with fintech, retail, and govtech leaders — turning user signals into product decisions that move metrics, change roadmaps, and get teams shipping with confidence.
Turning research from a support function into a product operating system.
We redesigned how UX research operates inside a digital bank — embedding evidence into every product squad, building a participant panel from scratch, and shifting research from "service request" to "shared infrastructure."
Decisions, not deliverables.
Uncovered emotional and procedural friction in the returns journey — translating insights into empathetic service improvements deployed at scale across 12 markets.
Read case study →Made a complex, multi-stakeholder government education service manageable — for both citizens relying on it and the teams building it.
Read case study →Mapped how kids actually navigate a casual-gaming platform — uncovering navigation patterns that reshaped the homepage and lifted retention.
Read case study →Validated the launch concept for a pan-European payments network across 6 markets — informing product positioning ahead of go-to-market.
Read case study →Six sectors.
One way of working.
We've worked across regulated, mass-market, and operationally complex industries — each with its own research playbook.
Banking & payments
Compliant research design for regulated environments — KNAB, Wero, EPI.
E-commerce & service design
CX-led research for omnichannel retailers — IKEA, DELA, and others.
Public sector services
Citizen-facing research for high-stakes services — DUO and Dutch ministries.
Publishers & platforms
Audience and product research for digital publishers — DPG Media, KRO-NCRV.
B2B SaaS & scaleups
Activation and product-market-fit research for fast-growing tech teams.
Transport & logistics
User journey research for digital-first transport platforms — including Move.
SignalHaus didn't just hand us research. They gave our team a new way of working — one where every product decision is anchored in user evidence. Six months in, our roadmap arguments are 80% shorter.
Let's add your team
to the list.
Tell us what you're trying to figure out. We'll come back within a working day with a sense of fit, a rough scope, and whether research is even the right next step.